FAQ - Immortalize the bridal bouquet & preserve

After you've completed your booking, you'll receive an order confirmation from me via email. Once I've confirmed your appointment, I'll send you step-by-step instructions for shipping your flowers. They should arrive 1-2 days after the wedding (express delivery). If you'd prefer, you can also hand them over to me in person in Bülach.

As soon as I receive your flowers, I immediately begin the professional preservation of your bridal bouquet or flowers. I carefully remove the blossoms and dry them for at least 3–4 weeks. I then present you with a design to choose from before beginning the final preservation of your bridal bouquet. This is followed by pouring them in various layers, adding any inscriptions, sealing, and polishing.

Air bubbles can form in epoxy resin, for example, during the mixing process. Of course, I take care to avoid them and remove them whenever possible. However, it's possible that small bubbles may appear in your finished, unique piece. The resin ferments and changes throughout the drying process, so despite all the care, air bubbles can form—especially in flowers with many layers, as air tends to hide between the petals.

These tiny bubbles don't make your unique piece any less special—they add character, depth, and a little magic. If you choose a handmade piece of art made of epoxy resin, please keep in mind that air bubbles are a natural part of the creation process and are not grounds for return. Imperfectly perfect—that's exactly what makes handcrafting so unique!

Depending on the workload and size of your order, you should generally expect a processing time of 12 to 16 weeks. During particularly busy periods, especially between May and September, it may take a little longer. I will keep you updated throughout the entire process. If you need your artwork by a specific date, please let me know when placing your order so I can check if that's possible.

A longer completion time is not a defect and does not constitute grounds for complaint. Each of my works is a unique, handmade piece created with great attention to detail—and sometimes quality simply takes a little more time.

Patience is a virtue – and true craftsmanship requires dedication!

Yes, absolutely! If you have flowers that are already dried, I can continue to preserve them. Please let me know when booking so we can discuss further details.

During drying and preserving, the colors of your flowers may change slightly. This is a completely natural process and a normal part of the drying process. Light flowers, such as pale pink, tend to fade slightly or become slightly transparent in places. More vibrant colors such as bright pink, purple, orange, yellow, and green generally hold up well. Dark pinks may take on a purple hue, and red roses often take on a deep burgundy hue.

Please note that color changes are not grounds for complaint – they only make your unique piece even more special!

I only use high-quality epoxy resin with UV stabilizers to minimize yellowing. However, resin may darken slightly over time if exposed to direct sunlight. To avoid this, I recommend protecting your artwork from direct sunlight.

You don't need any chemicals to clean it – a slightly damp cloth is enough to keep your unique piece radiantly beautiful.

No, shipping is not included.

Your flowers: You'll be responsible for shipping your flowers to me, but don't worry—I'll send you step-by-step instructions to ensure everything arrives safely.

Finished product: You will also be responsible for shipping your finished flower preservation, and I will take care of shipping after completion.

This only applies to orders that are not picked up by the customer. For orders outside the EU, additional shipping costs and possibly customs duties will apply, which are not included in the price.

I offer my custom flower preservation services exclusively to clients in Switzerland and the EU (or by prior arrangement). Unfortunately, deposits and custom orders are non-refundable. If the date of your wedding or event changes, I'll be happy to offer you a new date at no extra charge – just once. If your wedding or event is canceled, I can issue you a credit note that you can use toward any item in my online shop, including custom orders.

If you send me your flowers and then change your mind, unfortunately I cannot return the flowers.

Please also note my Right of Withdrawal.

Your flowers must arrive no later than five days after the wedding or event. If they are not, the reservation will be canceled, and a cancellation fee of 30% of the total amount will be due (plus the 20% reservation deposit).

The materials I use all come from the EU.

All my products are handmade and “made in Switzerland”.

Please note that I am a one-person operation, so unplanned delays may occur from time to time, for example due to illness.

Tips for eternity

Epoxy resin bridal bouquet blocks are not only a real eye-catcher, but also a wonderful way to preserve the memories of your special day. To ensure your bridal bouquet block always stays in top condition, proper care is essential. Here are some helpful tips to keep your keepsake looking beautiful and elegant for years to come:

1. Gentle cleaning: Clean your bridal bouquet block regularly with a soft, dry cloth to remove dust and dirt. Avoid harsh cleaning agents or abrasives, as these can damage the resin surface.

2. Avoid direct sunlight: Despite its UV protection, epoxy resin is susceptible to discoloration and warping if exposed to direct sunlight for extended periods. To preserve its color and shape, it's best to place your bridal bouquet block in a location protected from direct sunlight.

3. Protect it from heat and moisture: Extreme heat and humidity can damage the epoxy resin. Store your bridal bouquet block in a cool, dry place and avoid storing it in areas like the bathroom or kitchen where humidity may be higher.

4. Caution during transport: If you need to transport your bridal bouquet block, please wrap it carefully in a soft cloth or foam to prevent damage. Take care to avoid bumps or drops, as these can cause cracks or breakage.

5. Occasional polishing: To maintain the shine of your epoxy resin bridal bouquet block, you can occasionally use a special epoxy resin polish. Apply the polish with a soft cloth and gently buff the block to restore its shine.

If you follow these simple tips, your epoxy resin bridal bouquet block will remain a radiant symbol of your love and happiness. Proper care and cleaning are crucial to ensuring this unique keepsake stays beautiful forever.